Technical support and troubleshooting
Enabling Javascript – Javascript is commonly used on websites because it allows for enhanced features. If this site is not performing well, it is possible that Javascript has been turned off on your machine. Please check with your technical support to make sure that Javascript is enabled.
Download Adobe reader – In order to read the many documents on the site that are in Portable Document Format (PDF), you need to have the Adobe Reader loaded on your computer. If you do not currently have the reader loaded, you may download it by clicking here.
Browser compatibility – This site is designed for Internet Explorer 6.0 and higher and Firefox 2.0 and higher. If you use another browser, you may encounter intermittent problems. If you do encounter difficulties navigating the site, or if information is not displaying properly, please send us an email by clicking here. Please be as specific as you can, telling CIEB which browser and version of the browser you are using, the nature of the problem, and the URL of the page where you are having this problem.
Broken link on the site – CIEB make every effort to keep this site up to date and user friendly. If you notice a broken link, please email CIEB by clicking here . Please include the URL of the page where the problem occurred, and also the URL of the link on the page that was broken.
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If you are an employer or an intermediary, and you are interested in learning more about international health care benefits, please visit www.CIGNAexpats.com for more details.
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