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Contact Us

Global Health Benefits


YOUR "GO-TO" SOURCE FOR YOUR HEALTH PLAN AND WELL-BEING INFORMATION.

Cigna customers employed by companies with North American-based operations should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.
+1.302.797.3100
1.800.441.2668
+1.302.797.3100
1.800.441.2668
+1.302.797.3150
1.800.243.6998
Cigna
P.O. Box 15050 Wilmington, DE 19850 USA
Cigna
P.O. Box 15050 Wilmington, DE 19850 USA
Cigna customers employed by companies with home offices in Europe, Asia, the Middle East or elsewhere in the world should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.
+44 1475 492197 +44 1475 492197
+44 1475 492424
Cigna
1 Knowe Road Greenock Scotland, PA15 4RJ

Doctors and Hospitals should submit invoices and claim forms to:

Global Health Benefits
300 Bellevue Parkway Wilmington, Delaware 19809 U.S.A
+1.800.339.6922 +1.800.339.6922
+1.302.797.3043

Need to reach us? Contact us anytime, anywhere.

We're here for you whenever you need us. Whether you have a question about your benefits, need help finding a doctor near you, or want to know the status of a claim you submitted, you can contact us at any time of the day or night from anywhere around the world.

Here are some convenient ways to contact us, including:

  1. Send a secure email through Cigna Envoy
  2. Direct dial toll free to our Customer Service Centre's - International Access Code + Toll number (i.e. 302, 800, 866, 877) + 1.
    For example
    • Dialling from China 00 800 253 7052 1
    • Dialing from UK 00 800 253 7052 1
    • Dialing from Hong Kong 001 800 253 7052 1
  3. Use this calling card to call toll free from anywhere around the globe.The calling card number is 808-672-7493-6554.No pin will be required when using this dialing method.
  4. Call collect - charges will be accepted by Cigna

Important Information!

  • The Verizon toll-free network requires a 1 to be added after the toll-free 800 number in order to enable the toll-free service.
  • The International Access Codes are standard codes used to make calls outside the country from which the call is being made. This is sometimes referred to as an Exit Code. See: http://www.howtocallabroad.com/codes.html for more information