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Contact Us

Global Health Benefits


YOUR "GO-TO" SOURCE FOR YOUR HEALTH PLAN AND WELL-BEING INFORMATION.

North America

Cigna customers employed by companies with North American-based operations should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.

Phone:

+1.302.797.3100
1.800.441.2668
+1.302.797.3100
1.800.441.2668

Facsimile:

+1.302.797.3150
1.800.243.6998

Mail delivery:

Cigna
P.O. Box 15050 Wilmington, DE 19850 USA

Courier delivery:

Cigna
P.O. Box 15050 Wilmington, DE 19850 USA

Europe, Asia or the Middle East

Cigna customers employed by companies with home offices in Europe, Asia or the Middle East or elsewhere in the world should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.

Phone:

+44 1475 492197 +44 1475 492197

Facsimile:

+44 1475 492424

Mail delivery:

Cigna
1 Knowe Road Greenock Scotland, PA15 4RJ

Doctors and Hospitals should submit invoices and claim forms to:

Cigna ATTN:

Global Health Benefits
300 Bellevue Parkway Wilmington, Delaware 19809 U.S.A

Phone:

+1.800.339.6922 +1.800.339.6922

Facsimile:

+1.302.797.3043

Need to reach us? Contact us anytime, anywhere.

We're here for you whenever you need us. Whether you have a question about your benefits, need help finding a doctor near you, or want to know the status of a claim, you can contact us at any time of the day or night from anywhere around the world.

Here are some convenient ways to contact us:

  1. Send a secure email through Cigna Envoy
  2. Direct dial toll free to our Customer Service Centre's - International Access Code (:http://www.howtocallabroad.com/codes.html)+ Toll number (i.e. 302, 800, 866, 877) + 1 or 0.
    For example
    • Dialling from China 00 800 253 7052 0
    • Dialing from UK 00 800 253 7052 0
    • Dialing from Hong Kong 001 800 253 7052
  3. Use this calling card to call toll free from anywhere around the globe:
    • User dials the preferred access code, via the attached PDF (e.g., for South Korea it is 007-9844-22187)
    • Upon received tone, enter calling card number and PIN 1865798181-4488
    • Upon the Confirmation tone, please your local Cigna contact center number on the back of your ID card. It's that simple.
  4. Call collect - charges will be accepted by Cigna