YOUR "GO-TO" SOURCE FOR YOUR HEALTH PLAN AND WELL-BEING INFORMATION.
Cigna customers employed by companies with North American-based operations should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.
Cigna customers employed by companies with home offices in Europe, Asia, the Middle East or elsewhere in the world should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information.
We're here for you whenever you need us. Whether you have a question about your benefits, need help finding a doctor near you, or want to know the status of a claim you submitted, you can contact us at any time of the day or night from anywhere around the world.
Here are some convenient ways to contact us, including:
Send a secure email through Cigna Envoy
Direct dial toll free to our Customer Service Centre's - International Access Code + Toll number (i.e. 302, 800, 866, 877) + 1. For example
The Verizon toll-free network requires a 1 to be added after the toll-free 800 number in order to enable the toll-free service.
The International Access Codes are standard codes used to make calls outside the country from which the call is being made. This is sometimes referred to as an Exit Code. See: http://www.howtocallabroad.com/codes.html for more information